A luxury car brand’s relationship with content creation, brand partnerships and experiences with Cadillac…
Katie Kim (Manager of Brand Partnerships and Experiences at Cadillac) discusses consumer touchpoints in the real world and the new brand experience center in SoHo, New York City Cadillac House in a conversation presented by 24 Seven Talent, in the MouthMedia Network studios powered by Sennheiser. With hosts Lisa Berger, Dalia Strum and Edward Hertzman.
Cadillac House, outwit vs. outspend, and quantifying success
Kim describes Cadillac’s sprawling scope of work with breadth and depth in creating content from brand partnerships and experiences, the move of the global HQ office from Detroit to New York City, and Cadillac House as a new way to experience the brand. She describes Cadillac as a nostalgic brand of accomplishment and luxury, and touches on how the brand is taking positive nostalgia and translating it into a regaining of brand relevance today. Cadillac can be thought of as a115 year old startup and underdog, which shakes up how the company does business overall.
Kim talks about the importance of New York City as the center of luxury in the US, and why Cadillac can’t just copy what other car makers are doing. Instead of playing catch up with other brands, Cadillac is striving to strategically outwit them. She covers traditional communication vs. social media planning, and explains how everything Cadillac does is designed to be shareable. Cadillac is still determining benchmarks and commercial viability for brand experiences and partnerships, but is maintaining focus on clicks vs. engagement and ROI to quantify success and paint the picture of how buzz-worthy each event they host is.